Diana Ingram, PACFA

Diana Ingram is a PACFA counsellor with 22 years of professional experience in Australia. She supports people dealing with stress, anxiety, trauma and abuse, parenting worries, depression and relationship strain. She writes plainly and listens carefully, helping people name what matters and take small, practical steps forward.

Diana works from the view that people know their own stories best. She draws on approaches that focus on values, relationships and everyday strategies so clients can make choices that fit their lives. Sessions aim to be collaborative and respectful, with the counsellor and client deciding together what will help.

Her background includes work with clients affected by domestic and family violence, and with people navigating divorce, separation and family of origin issues. Diana has experience supporting first responder issues, people from First Nations communities, migrants, and those who are neurodiverse or gender diverse.

She also helps with chronic pain, illness and disability, as well as feelings of guilt, shame, isolation and jealousy. Diana is used to working with couples, individuals, children and adolescents, adjusting her approach to suit each person’s situation and pace.

People choosing to work with Diana can expect straightforward language and a focus on practical skills. She invites clients to notice their strengths and try manageable changes. The aim is steady progress toward clearer values, better communication and a more balanced day-to-day life.

How her approaches translate to online counselling

Diana uses Acceptance and Commitment Therapy (ACT) to help people notice what they value and take actions that align with those values. ACT can be useful for anxiety, stress and finding direction when life feels stuck.

She also works with Attachment-Based Therapy ideas that focus on how relationships and early experiences shape current connections. This can help when communication problems, trust or jealousy are a concern.

Finding the right approach is part of the process. Diana will work collaboratively with each person to choose methods that suit their goals and preferences. That can mean adjusting how sessions are paced, which tools are used, and which skills are practised between meetings.

Confirm the available session options before booking, as formats are not listed in the profile. Online work can help fit therapy into a busy life by removing travel time, making it easier to fit a session into a lunch break, or allowing shorter check-ins when needed. It also makes it possible to keep momentum between face-to-face appointments for those who mix formats. Discuss format and timing during the initial matching and scheduling steps to find what works best.