Helen Heap, BACP

Helen Heap helps people who are feeling overwhelmed by stress, anxiety or relationship difficulties. She is Helen Heap, BACP, and brings ten years of experience to conversations about trauma, grief and low self-esteem. Her style is calm and direct, and she aims to make first steps manageable for people who are nervous about starting therapy.

She focuses on practical ways to reduce day-to-day distress and rebuild confidence. Sessions look at what causes worry or conflict and work out small changes that make a difference. Helen also supports people coping with loss, past abuse and the fallout of difficult relationships.

Her way of working is rooted in respect and compassion. Conversations are collaborative - meaning Helen asks what matters to the person and adapts the pace and methods to each situation. She emphasises clear goals and real-life tools, not jargon or one-size-fits-all plans.

Over the years she has helped people with a wide range of concerns, including abandonment issues, attachment difficulties, communication problems and the challenges of chronic illness and caregiving. That breadth means she draws on a variety of approaches to suit different needs.

People beginning therapy are supported to set realistic steps and check progress as they go. To start, clients complete a short matching questionnaire and then schedule sessions according to availability. Sessions use a subscription that can be cancelled at any time.

How evidence-based methods translate to online therapy

Helen uses evidence-based therapeutic techniques that focus on practical change and emotional understanding. One common method helps people identify unhelpful thinking patterns and practise alternative responses to reduce anxiety and stress. Another approach looks at past relationships and attachment patterns to make sense of current trust and communication problems, which can help with jealousy and feelings of abandonment.

Choosing the right method is a collaborative process. The therapist will discuss options with the client, try approaches that suit their goals, and adjust the plan if something does not feel helpful. The emphasis is on shared decision making and finding techniques that fit the person's life and preferences.

Online therapy can make it easier to fit sessions into a busy schedule and keep momentum between appointments. Please confirm the current session options before booking, as formats are not listed here. Many people find remote sessions helpful for shorter check-ins, quieter conversations without travel time, and for fitting therapy around work and caregiving commitments.