Iwen Chen, BACP

Iwen Chen is a counsellor and a member of the British Association for Counselling and Psychotherapy (BACP). She has six years of professional experience helping people facing stress, anxiety, relationship and family concerns, and depression. Iwen speaks English and Mandarin and has lived and worked in several countries, which shapes how she listens and responds.

Her background includes person-centred practice combined with cognitive behavioural techniques when useful. In sessions she focuses on clear, practical conversation rather than medical jargon. She pays attention to how past relationships and attachment patterns can affect current feelings, including jealousy and fears of abandonment.

Iwen commonly helps people manage life changes, communication problems and the emotional impact of separation or loss. She also works with issues such as body image, caregiver stress, addiction concerns and immigration-related worries. The aim is to support people to understand what they want and make steady steps towards it.

Her approach is collaborative and down-to-earth. Sessions are paced to suit each person, with short-term practical options and longer exploration where needed. The therapist encourages small experiments between meetings to test new ways of relating and coping.

People can expect a calm listening style, straightforward feedback and jointly agreed goals. Before booking, readers should confirm current session formats and scheduling details to ensure they match practical needs.

How these approaches work in online therapy

Client-Centred Therapy puts the person at the heart of each session. The therapist listens closely, reflects what she hears and helps people find their own answers. This approach is useful for people who want a supportive space to understand feelings such as jealousy, loss or emptiness.

Cognitive Behavioural Therapy (CBT) focuses on the links between thoughts, feelings and actions. It uses practical steps and simple experiments to change unhelpful patterns. CBT can help with anxiety, low mood and recurring relationship worries by teaching coping strategies and short exercises.

Solution-Focused Therapy concentrates on small, achievable changes. It helps people identify what is already working and build on it. This can suit someone who prefers goal-oriented and time-limited work.

Choosing the right approach is a shared process. The therapist will discuss goals, preferences and practical needs, and try different ways of working to find what helps most. Sessions are adapted as the work progresses so the plan fits the person rather than the other way around.

Please confirm the current session options before booking, as formats are not listed here. Many people find online conversations easier to fit into daily life, allow short check-ins, or reduce travel time. Practical benefits include more flexible scheduling and the ability to keep momentum between sessions without needing to be in a specific location.