Charlotte O'Neill, BACP

Charlotte O'Neill is a counsellor based in the United Kingdom who offers a calm, non-judgemental space for people worried about their relationships, anxiety, grief or life changes. She is a member of the British Association for Counselling and Psychotherapy, BACP, and works in a way that respects each person's pace and priorities.

Charlotte uses a client-led approach, helping people set their own goals and decide what to focus on. Sessions concentrate on what is most pressing for the person in front of her, whether that is stress at work, low mood, or difficulties with intimacy and trust.

Her approach draws on client-centred thinking, existential ideas and solution-focused work. That mix lets her listen deeply, help people make sense of their experiences, and work towards practical steps they can try between sessions.

Charlotte has three years' experience and regularly supports people dealing with trauma and abuse, grief, family pressures and a wide range of relationship concerns. She also works with issues such as attachment worries, body image, caregiving strain, chronic illness or disability, and problems around commitment and control.

She aims to make first steps easy. Clients lead the agenda and she offers gentle guidance as they consider changes. People who are unsure what to expect are invited to start with a short matching process to find a good fit before scheduling sessions.

How Charlotte’s approaches work in online therapy

Client-Centred Therapy focuses on listening and following what matters to the person. The therapist reflects what she hears and helps clients feel understood so they can explore their own choices and values. Existential Therapy looks at meaning, freedom and responsibility; it helps people facing big life questions, loss or changes to make sense of where they are and what matters next. Solution-Focused Therapy is practical and goal-directed, encouraging small, manageable steps that can lead to change between sessions.

Deciding which approach to use is a shared process. Charlotte works collaboratively to find the best fit based on each person's needs, goals and preferences, and she adapts the balance of listening, meaning-making and practical tasks over time.

If you are considering online sessions, confirm the current session options before booking so you know what formats are offered. Online work can make it easier to fit appointments around work, reduce travel time and allow brief check-ins when life is busy. It also lets people try different ways of working while keeping the focus on their goals and what feels manageable week to week.