Susan John, BACP, NCPS

Susan John is a counsellor who uses a holistic, person-focused approach to help people deal with difficult feelings and life changes. She frames work around both thoughts and bodily sensations, and supports clients to reduce overwhelming emotions and notice their own strengths. Susan holds BACP and NCPS credentials and has four years of practice in the United Kingdom.

In sessions Susan blends methods to suit the person in front of her. She often draws on client-centred ideas to place the person's experience at the centre of conversations. Emotionally-Focused Therapy informs how she attends to relationship patterns and attachment pains while hypnotherapy and mindfulness tools are used to calm intense reactions and develop new habits.

Susan has experience helping people with stress, anxiety, anger and low self-esteem. She also supports those facing grief, trauma and problems with intimacy, eating and sleep. Issues such as career strain, compassion fatigue, ADHD and questions of identity and belonging are also part of her background.

Her way of working is open and direct yet compassionate. Susan aims to help people notice what gets in the way, try practical coping ideas, and build clearer ways of relating to themselves and others. She offers shorter-term work focused on immediate coping as well as longer conversations for deeper change.

People meet Susan in a calm, non-judgemental space where the aim is to increase self-awareness and strengthen personal resources. She encourages gentle, steady steps so progress feels manageable and realistic.

How therapy approaches translate to online counselling

Client-Centred Therapy focuses on listening closely and following the person's lead to build understanding and self-trust. Online sessions using this approach concentrate on careful reflection, checking understanding, and helping people name what matters most to them.

Emotionally-Focused Therapy looks at patterns in relationships and how attachment needs are expressed. Online work can help people uncover repeated interaction patterns and practice new responses to feel less stuck with anger, jealousy or withdrawal.

Finding the best approach is a collaborative process. The therapist will talk through goals, try different techniques, and agree what feels most helpful. That means methods can shift as needs change and the person steers the pace and focus.

Session practicalities should be confirmed before booking because formats were not specified in the original biography. Online therapy can make it easier to fit sessions into a busy day, reduce travel time, and allow for a quieter check-in between commitments. It can also support people who prefer working from a familiar place or who need a shorter option for a focused conversation.